Tzu Chi Smart Health Manager
System Overview
A patient-facing mobile app serving as the hospital's digital-service platform, integrating appointment booking, queue status, mobile payment, e-prescriptions, document requests and inpatient services — giving the public access to care information and services anytime, anywhere.
Objectives
Establishes a patient-centered digital service model that improves access to care, moving most visit-related processes online for a fast, convenient and consistent experience.
Outcomes
Effectively reduces front-desk workload and manual service burden, shortens patient wait times, and increases app usage and satisfaction — while raising the hospital's overall digital-service quality and efficiency.
Service Home
Feature Menu
Appointment Booking
Consultation Progress
Mobile Payment
E-Prescription
New Feature: Consent-Form Signing
Offers online consent-form signing, for fast document signing and review.
Home Screen Consent Reminder
More Services Portal
Consent Form Signature List
Signature Content and Sign
